Five settings, one account

How does Fishandspins Casino help you stay in control?

Play only from 18+ and know that deposit limits, loss limits, session reminders, a cooling-off period and self-exclusion sit in every account.

Set your limit

Anjouan Offshore Finance Authority licence ALSI-967608, audited by BMM Testlabs, QUINEL, and Gaming Laboratories International.

Five facts

Responsible gambling essentials at a glance

Five lines that settle who licenses this casino, where to get help and how to reach us.

Minimum age18+

LicenceAnjouan Offshore Finance Authority, ALSI-967608

National registerGAMSTOP

National Gambling Helpline0808 8020 133

Limit questions[email protected]

Account controls

From open-ended play to a fixed budget

The worry this removes is simple: that limits are buried or missing when you look for them.

Budget first, play second

This caps what you can pay in over a set stretch, so a month's budget is fixed before the first spin rather than after a difficult evening.

Name your loss ceiling

This caps how much you are willing to lose in a period, which suits anyone whose deposits are modest but whose sessions tend to run long.

A nudge at the right hour

A quiet message appears during play to tell you how long you have been at the table or on the reels, useful when sessions slip past their intended end.

Short break, account kept

A cooling-off period pauses your play for a stretch you choose, which fits the moment you want a break without closing anything.

When a break is not enough

Self-exclusion locks you out for a longer term, and it is the right step when you want the account shut to you rather than simply quieter.

Doing it yourself

Set a limit that fits your week

After these four steps you will have a deposit or loss limit saved and visible in your account.

Profile before play

Open your profile from the account menu, then look for the settings area rather than the cashier, because limits live with your account details.

See what is listed

Inside that area, find the section headed for limits and check it lists your spending and time controls; anything missing is worth raising with support.

One control at a time

Choose the control you want, such as a deposit or loss limit, and pick the level you can afford across a whole month without strain.

Is it showing yet?

Save the change, then return to the limits section and check the new figure sits beside your chosen control before you deposit again.

Choose a short break or a long stop

A break of hours or days. In your account you can set a short pause for a break of hours or days, taken straight from the safer play menu. Play and deposits close at once while the rest of the account stays as it is, so nothing is lost.

Before the request, after it. Self-exclusion is the longer route: play closes for a set period, and it cannot be undone early, even if you ask. Starting it in the account menu shuts off deposits, play and bonuses until the period ends.

Add GAMSTOP to the account. GAMSTOP is the national register for the United Kingdom, run by The National Online Self Exclusion Scheme Limited. It holds you out of every participating site for six months at the shortest, chosen from six months, one year, five years or five years with auto-renewal, and can take up to 24 hours to start. Register free at gamstop.co.uk with an email check; UK residents only. gamstop.co.uk

Two places to call

Help is free here, and nobody is told

Reach for this block on a hard evening, or when someone close to you is worried.

National Gambling Helpline (GamCare)

The National Gambling Helpline, run by GamCare, answers around the clock, every day of the year, at no cost. Trained advisers talk through what is happening, keep it confidential, and point players and relatives to local support. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Gamblers Anonymous runs free peer-led meetings where players and their relatives speak with people who have been there. Nothing needs booking, and there are mixed meetings for family and friends as well. gamblersanonymous.org.uk

Is play starting to cost you more than money?

Noticing these early is kinder than waiting for a bad night. A deposit limit or a short pause costs nothing and can be set in your account before the next session, so the decision is made while your head is clear.

These are the patterns players most often describe before they ask for help.

Chasing a loss with a bigger deposit
Hiding your play from people close to you
Spending money set aside for bills
Playing longer than you meant to
Borrowing to keep playing
Feeling flat or tense away from the site
Telling yourself you will stop tomorrow

Ready to stop

A pause against a full exclusion

Most players want to know whether a break has to last, and whether it covers other sites too.

Can a self-exclusion be lifted before the period ends?+

No. A self-exclusion runs for the whole period you choose, and the account stays closed for play until it ends. There is no earlier exit, so pick a length that matches how long you want the break to last.

Will a self-exclusion here also block my other casinos?+

No, not on its own. A self-exclusion inside your Fishandspins Casino account closes play here only; to block other casinos, register with GAMSTOP, the UK national scheme, which sits outside this account.

Can support shut my account permanently if I ask?+

Yes. Message [email protected] and ask for the account to be shut permanently. Support confirms the closure and play ends there; a pause suits you better if you might come back.

If I take a short break, what changes in my account?+

A short pause freezes deposits and play for the length you set, while the account, balance and history stay in place. When the pause ends, play is possible again; nothing needs reopening.

Can I set limits from my phone?+

Yes. Limits live in the same account section on mobile as on desktop, so a phone browser reaches them without extra steps. Set the figure before you deposit, not after a loss.

Can I change a limit after I set it?+

Yes. The limits section of the account stays open for changes, so a figure that no longer fits your week can be adjusted there. Keep the new ceiling at a level you can afford before play starts.